Prestazione
  • ≤7h
    Tempo di risposta medio
  • 100.0%
    Tempi medi di consegna puntuali
  • US $60,000+
    {0} ordini
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Profilo aziendale
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by TüVRheinland
Panoramica
Data di registrazione della società2015-07-15
Superfice del pavimento (㎡)45
Lingue accettateEnglish
Anni di esportazione8
Anni nel settore8
Capacità produttive
Macchine di produzione5
Controllo qualità
Supporto al prodotto per la tracciabilità delle materie primeYes
Metodo di ispezione prodottiInspection of all products, Random inspection, Inspection unnecessary, According to client's requirement
Ispettori QA/QC0
Contesto commerciale
Mercati principaliOceania(35%), Mid East(20%), North America(5%)
Partner della catena di approvvigionamento6
Principali tipi di clientiRetailer, Wholesaler, Brand business, For private use, Manufacturer
Capacità di ricerca e sviluppo
Opzioni di personalizzazionesample processing, graphic processing, customized on demand, sample processing, graphic processing, customized on demand
Nuovi prodotti lanciati lo scorso anno100
Ingegneri Ricerca e sviluppo1
Livelli di formazione degli ingegneri Ricerca e sviluppo1 graduate
Recensioni dell'azienda (1)
1.0 /5
  • Fornitore di Servizio
    1.0
  • On-tempo di Spedizione
    1.0
  • La Qualità del prodotto
    1.0
This is exactly the bad example why are people hesitant to order from China. I feel like I got scammed. A company making very bad replicas of a beautiful design. I ordered booths, chairs and tables in amount a little under $30k including shipping. After 3 months of waiting I have received my order. From far away it looks nice (even though far from the design you are purchasing) however not even a week later all my chairs started to fall apart - literally!!! I was so incredibly humiliated. Chairs would be breaking during the service with customers sitting on them. The company sent me new part of the chair that was broken. Guess what?! It didn’t fit, it looked horrible and would break anyway. If you want to sleep at night do yourself a favor and don’t order from this company anything because you will simply be a tasting hamster. I didn’t get any money back nothing. Awful!

Risposta del fornitore:

The client chose to buy from China because of the affordable prices and knowing this is replica furniture, we manufactured based on their requirements. We have quality controlled all our products before shipment, and we weren't sure how the back pieces became damaged during shipping but we took immediate action to manufacture new backs and paid for air freight so the client could receive them quickly. Many factors can damage the products, especially during transportation. Despite not knowing the cause of the damage, we highly value our clients experience with us, so once the problem occurred, we took immediate actions to rectify this situation. We always work to the best of our ability to rectify issues no matter where the fault lays. We are genuinely sorry you have been unhappy with your experience with us.
21 Nov 2023
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